Hello!
My name is Louise, and I work in the salon myself every week – just like you. I know what it’s like to be responsible for everything, to stand up for the customers, and at the same time to try to find products that actually make a difference. That’s exactly why I started Naturelle Beauty Supplies .
I look forward to getting to know you💖
Information
Shipping and delivery
Free shipping on all orders over 1000,-
We offer fast and safe delivery with Bring and Postnord, and normally ship within 1 business day.
Payment for business
Professional customers with an organization number can receive an EHF invoice with a 14-day payment deadline - check this box at checkout.
Prices and VAT
All prices in the online store are displayed including VAT , unless otherwise specified.
Returns and complaints
Returns: Unopened and unused items can be returned within 14 days. You are responsible for the return shipping costs.
Complaints: Do you discover a defect in the product? Contact us as soon as possible - we will help you!
Do you have any other questions or would you like to collaborate?
Get in touch here or send us a DM on Instagram (@naturellebeauty.no) – I love hearing from you!
Frequently asked questions
Who can access a pro account?
Anyone who works professionally in beauty – whether you are an independent practitioner, salon owner, course provider or part of a team – can apply for professional access with us. This applies to both sole proprietorships and limited liability companies.
How do I apply?
You can easily apply via our form HERE!
What is required to be approved?
We approve applicants who list their business as a beauty treatment business and use professional products. You don't need to have a large team or be VAT registered – we encourage independent operators!
How quickly will I get an answer?
You will usually receive a response within 1 business day. Approved users will receive a welcome email and access to pro products and discounts.
What are the advantages of a pro account?
As a professional customer you get:
- Access to selected products for professionals only
- Discounts and promotions for salons
- Opportunity to test new products
- Priority in launches
- Support and help directly from us who also work in the industry
How do I know which products are reserved for professional customers?
These products are marked "For professionals only" in the online store. You must be logged in with a professional account to purchase them.
